RETURNS & EXCHANGES – FOOT NATIONS
Not satisfied with your purchase? We’re sorry for any inconvenience. At Foot Nations, our goal is to ensure the best possible experience for our customers. If you encounter any issues with your order, our support team is here to help.
📦 Damaged or Defective Products
• If your item arrives damaged or defective, please contact our support team and provide clear photos or videos showing the issue.
• After review, if the defect is confirmed, we will arrange a replacement at no additional cost.
✅ Returns or Exchanges (Customer Request)
• Contact our support team via Email: contact@foot-nations.com
• Explain the reason for your request
• Our team will guide you through the next steps
⚠️ Return & Exchange Conditions
• We do not offer exchanges for incorrect size selection
• Personalized items and promotional gifts are not eligible for return or exchange
• Customized products (name, number, or patches) cannot be returned or canceled, except in case of defects
• Requests must be made within 7 days after delivery
• Shipping costs for returns or exchanges are the customer’s responsibility
• Items must be unused, in their original packaging, and include all accessories
• We do not accept items that show signs of misuse or requests made after the allowed period
• Customers are responsible for providing the correct shipping address. Orders lost due to incorrect address information are not the responsibility of Foot Nations
💳 Refund Processing Time
• Refund approval may take up to 7 business days after receiving and inspecting the item
• For credit card payments, refunds may take 30 to 90 days, depending on the provider
• For PayPal payments, refunds will follow PayPal’s policies